Privacy Policy Page
1. Introduction
We, MM Technologies (hereinafter collectively
referred to as “MMT”), are committed to respecting your online privacy and recognize
the need for appropriate protection and management of any personally identifiable
information you share with us. This Privacy Policy ("Policy")
describes how MMT collects, uses, discloses and transfers personal information
of users through its websites and applications, including through www.vivahbandhanmatrimony.com,
mobile applications and online services (collectively, the
"Platform").
This policy applies to those who visit the Platform, or whose
information MMT otherwise receives in connection with its services (such as
contact information of individuals associated with MMT including partners)
(hereinafter collectively referred to as “Users”). For the purposes of the
Privacy Policy, “You" or “Your” shall mean the person who is accessing the
Platform.
2.Types of Personal
Information collected by MMT
“Personal information” (PI) - means any information relating to
an identified or identifiable natural person including common identifiers such
as a name, an identification number, location data, an online identifier or one
or more factors specific to the physical, physiological, genetic, mental,
economic, cultural or social identity of that natural person and any other
information that is so categorized by applicable laws.
We collect information about you and/or your usage to provide
better services and offerings.
The Personal Information that we collect, and how we collect it,
depends upon how you interact with us. We collect the following categories of
Personal Information in the following ways:
·
We may collect your Personal Information such as name, email
address, date of birth, mobile number, mother tongue, password, country,
state/nationality, gender, current location, city, pin code, marital status,
height, occupation, income etc.
·
When you complete your profile, you can share with us additional
information, such as details on your personality, family details, contact
address and other details about you, as well as content such as photos. To add
certain content, like pictures or videos, you may allow us to access your
camera or photo album. Some of the information you choose to provide us may be
considered “special” or “sensitive” in certain jurisdictions, for example your
ethnic origins, religious beliefs, sub caste, physical and mental conditions.
By choosing to provide this information, you consent to our processing of the
information., when the you sign up as a member or you set up an alert on the
Platform, we may reach out to you as per your settings;
·
Information that one would usually include in a matrimonial
profile, including name, contact details such as e-mail address and mobile
number, date of birth, educational qualifications, data relating to your
current employment, income photographs, visa and work status etc. when you
register on the Platform;
·
Information about the services that you use and how you use
them, including log information and location information, when you are a user
of the services through the Platform;
·
We may collect your Personal Information such as name, age,
contact details, preferences, etc. through surveys and forms, when you choose
to participate in these surveys etc.;
·
We may collect your documents on age, address, income etc. for
verification purposes to provide additional credibility to your profile.
·
When you communicate with MMT or use the Platform to communicate
with other members (including advertisers, Users (such as partners), we collect
information about your communication and any information you choose to provide;
·
When you visit the Platform, we use cookies to automatically
collect, store and use technical information about your system and interaction
with our Platform;
·
When you use a device to access the Platform, MMT may collect
technical or other related information from the device as well as the device
location;
·
To the extent permitted by law, MMT may record and monitor your
communications with us to ensure compliance with our legal and regulatory
obligations and our internal policies. This may include the recording of
telephone conversations.
·
We may collect your and your partner’s information such as but
not limited to name, gender, date and time of birth, city, state, country and
email if you avail our horoscope services.
·
We may collect, process and store your user ID associated with
any social media account (such as your Facebook and Google account) that you
use to connect with us or to avail our services
·
When you use your social media account information to access the
Platform, or otherwise connect your social media account with the services of
the Platform, you consent to our collection, storage, and use, in accordance
with this Privacy Policy, of the information that you make available to us
through the social media interface. Please see your social media provider's
privacy policy and help centre for more information about how they share
information when you choose to connect your account.
3. How MMT may use your
Personal Information
We will only use your personal data in a fair and reasonable
manner, and where we have a lawful reason to do so.
Our use of your personal data depends on the purpose for which
you interact with us. We may process your Personal Information for the
following purposes:
·
Protecting our Users and providing you with customer support;
·
Our automated systems analyse your content to provide you
customised search results and recommendations.
·
Send alerts and emails such as match alert mails, membership
mails, kundli alert mails, visitor alert mails, new matches mails, contact
alert mails, photo request mails, service mails, promotional mails, SMS alerts
and call alerts(s) to you ( To unsubscribe, please visit the Alert Manager link
on your profile).
·
We also process your chats with other users of the Platform, for
purposes such as fulfilment of legal obligations, monitoring for offensive or
menacing content etc.
·
We use information collected from cookies and other
technologies, like pixel tags, to improve your user experience and the overall
quality of our services (for more information please refer to paragraph 4
below). When showing you tailored ads, we will not associate an identifier from
cookies or similar technologies with sensitive categories, such as those based
on race, religion, sexual orientation or health, improving the Platform and its
content to provide better features and services.
·
Conducting market research and surveys with the aim of improving
our products and services.
·
Sending you information about our products and services for
marketing purposes and promotions;
·
Preventing, detecting, investigating and taking action against
crimes (including but not limited to fraud and other financial crimes), any
other illegal activities, suspected fraud, or violations of the Platform’s
Terms of Use in any jurisdiction
·
To the extent required for identity verification and due
diligence checks if so undertaken.
·
Establishing, exercising or defending legal rights in connection
with legal proceedings (including any prospective legal proceedings) and
seeking professional or legal advice in relation to such legal proceedings.
·
No mobile information will be shared with third
parties/affiliates for marketing/promotional purposes. All the above categories
exclude text messaging originator opt-in data and consent; this information
will not be shared with any third parties.
4. Cookies and Other
Tracking Technologies
Some of our web pages utilize "cookies" and other
tracking technologies. A "cookie" is a small text file that may be
used, for example, to collect information about web-site activity. Some cookies
and other technologies may serve to recall Personal Information previously
indicated by a user. Most browsers allow you to control cookies, including whether
or not to accept them and how to remove them.
You may set most browsers to notify you if you receive a cookie,
or you may choose to block cookies with your browser, but please note that if
you choose to erase or block your cookies, you will need to re-enter your
original user ID and password to gain access to certain parts of the Platform.
Tracking technologies may record information such as Internet
domain and host names; Internet protocol (IP) addresses; browser software and
operating system types; clickstream patterns; and dates and times that our site
is accessed. Our use of cookies and other tracking technologies allows us to
improve our Platform and the overall website experience. We may also analyse
information that does not contain Personal Information for trends and
statistics.
For more information about our use of cookies please refer to
our Cookie Policy.
5. The Basis/ Grounds
which we rely on for collection and processing of your Personal Information:
Your Personal Information is collected and processed by MMT based
on the following legal grounds depending upon the nature of Personal
Information and the purposes for which it is processed.
·
Consent:
MMT relies on your consent in order to process your Personal
Information in certain situations. If MMT requires your consent to collect and
process certain Personal Information, as per the requirements under the
applicable data protection laws, your consent is sought at the time of
collection of your Personal Information and such processing will only be
performed where consent is secured.
·
Compliance with a legal obligation:
Your Personal Information may be processed by MMT, to the extent
that such processing is necessary to allow MMT to comply with a legal
obligation. An example of this would be if MMT is required to disclose your
Personal Information to respond to a court order or if MMT is required to
retain specific records for a fixed period to comply with requirements under
any applicable law.
6. Information Sharing
and Disclosure
Third Party Services: Third parties provide certain services
available on the Platform on its behalf. Platform may provide information,
including Personal Information and special/ sensitive personal information,
that the Platform collects from its users to third-party service providers to
help us deliver programs, products, information, and services. Service
providers are also an important means by which the Platform maintains its
services and mailing lists.
We restrict access to your Personal Information to employees who
we believe reasonably need to know/or that information to fulfil their
functions to provide, operate, develop, or improve our products or services.
MMT does not disclose, transfer or share your Personal
Information with others except with:
·
Our affiliates and group companies to the extent required for
our internal business and/or administrative purposes and/or general corporate
operations and for provision of services;
·
Third parties including enforcement, regulatory and judicial
authorities, if we determine that disclosure of your Personal Information is
required to a) respond to subpoenas, court orders, or legal process, or to
establish or exercise our legal rights or defend against legal claims; or b)
investigate, prevent, or take action regarding illegal activities, suspected
fraud, situations involving potential threats to the physical safety of any
person, violations of Platform’s Terms & Conditions or as otherwise required
by law;
·
In the event of a merger, acquisition, financing, or sale of
assets or any other situation involving the transfer of some or all of MMT’s
business assets we may disclose Personal Information to those involved in the
negotiation or transfer.
·
Third party service providers and marketing partners that MMT
engages to a) provide services over the Platform on MMT’s behalf; b) maintain
the Platform and mailing lists; or c) communicate with you on MMT’s behalf
about offers relating to its products and/or services. MMT will take reasonable
steps to ensure that these third-party service providers are obligated to
protect your Personal Information and are also subject to appropriate
confidentiality / non-disclosure obligations.
·
Third party advertisers to display advertisements to you when
you visit the Platform. The third-party advertisers include financial service
providers (such as banks, insurance agents, stock brokers and mortgage lenders)
and non-financial companies (such as stores, airlines, and software companies).
These companies may use information about you and your visits to this Platform
and other web sites to provide advertisements on this Platform.
The Company does not provide any Personal Information to the
advertiser when you interact with or view a targeted advertisement. However, if
you interact with or view an advertisement, the advertiser may make certain
assumptions and, in the process, learn certain Personal Information about you.
For instance, if you view and click an advertisement that is targeted towards
women in the age group 18- 24 from a specific geographic area, the advertiser
may assume that you meet the relevant criteria.
MMT does not intend to transfer Personal Information without
your consent to third parties who are not bound to act on MMT's behalf unless
such transfer is legally required.
If your Personal Information is transferred outside India, we
take the necessary steps to protect your Personal Information in accordance
with applicable data protection laws.
7. Third Party Content:
Please be aware that the Platform sometimes contains links to
other sites that are not governed by this Privacy Policy. Users may be directed
to third-party sites for more information, such as advertisers, blogs, content
sponsorships, vendor services, social networks, etc.
MMT makes no representations or warranties regarding how your
information is stored or used on third-party servers. We recommend that you
review the applicable privacy statements and policies of each third-party site
linked from the Platform to determine their use of your personal information.
8. Children
To use the Platform, you agree that you must be the minimum age
(described in this paragraph below) or older.
The minimum age for these purposes shall be eighteen (18),
however if local laws require that you must be older for MMT to be able to
lawfully provide the services over the Platform to you then that older age
shall apply as the applicable minimum age.
If you are under the age of 18 or the age of majority in your
jurisdiction, you must use the Platform under the supervision of your parent,
legal guardian or responsible adult.
9. Retention of Personal
Information
Your Personal Information will not be retained by MMT any longer
than it is necessary for the purposes for which the Personal Information is
processed and/or in accordance with legal, regulatory, contractual1 or
statutory obligations as applicable.
At the expiry of such periods, your Personal Information will be
deleted or archived in compliance with applicable laws
You can delete your data by deleting your profile on Vivahbandhanmatrimony.
10. Controlling your
personal information
You have the right to invoke your rights which are available to
data principals or data subjects (as per applicable laws and regulations) in
relation to your Personal Information which is being processed by MMT.
MMT provides you the ability to keep your Personal Information
accurate and up-to-date. If at any time you would like to a) rectify, update or
correct your Personal Information; b) obtain confirmation on whether or not
your Personal Information is processed by it; c) access your Personal
Information or exercise your right to data portability; or d) exercise your
right to restrict the continuing disclosure of your Personal Information to any
third party by MMT in certain circumstances, you are requested to contact us
using the contact details mentions below. We will require you to provide a
valid proof of your identity, in order to ensure that your rights are
respected.
For the exercise of certain rights, you may be required to
approach the relevant authority / designated officer as per the provisions of
the applicable data protection laws.
MMT may in accordance with the provisions of applicable data
protection laws, charge a fee for fulfilling your request, in particular in
case of excessive or manifestly unfounded request. Further you acknowledge that
the abovementioned rights are not absolute and are subject to limitations as
per the applicable data protection laws.
11. Confidentiality and
Security
·
The security and confidentiality of your Personal Information is
important to us and MMT has invested significant resources to protect the safekeeping
and confidentiality of your personal data. When using external service
providers acting as processors, we require that they adhere to the same
standards as MMT does. Regardless of where your Personal Information is
transferred or stored, we take all steps reasonably necessary to ensure that
personal data is kept secure.
·
We seek to ensure compliance with the requirements of the
Information Technology Act, 2000 and Rules made there under to ensure the
protection and preservation of your privacy. We have physical, electronic, and
procedural safeguards that comply with the laws prevalent in India to protect
your Personal Information. By accepting the terms of this Privacy Policy, you
agree that the standards and practices being implemented by us, are reasonable
and sufficient for the protection of your Personal Information.
12. Social media
MMT operates channels, pages and accounts on some social media
sites to inform, assist and engage with customers. MMT monitors and records
comments and posts made on these channels about itself in order to improve its
products and services.
Please note that you must not communicate the following
information to MMT through such social media sites:
·
sensitive personal data including (i) special categories of
personal data meaning any information revealing racial or ethnic origin,
political opinions, religious or philosophical beliefs, or trade union
membership, and the processing of genetic data, biometric data for the purpose
of uniquely identifying a natural person, data concerning health or data
concerning a natural person's sex life or sexual orientation and (ii) other
sensitive personal data such as criminal convictions and offences and national
identification number ;
·
Excessive, inappropriate, offensive or defamatory content.
MMT is not responsible for any information posted on those sites
other than the information posted by its employees on its behalf. MMT is only
responsible for its own use of the Personal Information received through such
sites.
13. Changes to this
Privacy Policy
MMT reserves the right to update, change or modify this Privacy
Policy at any time. The Privacy Policy shall come to effect from the date of
publication of such update, change or modification
14. Disclaimer
MMT does not store any account related information or any credit
/ debit card details. MMT shall not be liable for any loss or damage sustained
by Users as a result of any disclosure (inadvertent or otherwise) of any
information concerning the User's account, credit cards or debit cards in the
course of any online transactions or payments made for any products and/or
services offered through the Platform.
In case any Personal Information is shared by you with MMT,
which is not requested by MMT during registration, (whether mandatorily or
optionally), MMT will not be liable for any information security breach or
disclosure in relation to such information.
If you have any questions regarding this Privacy Policy or the
protection of your Personal Information, please contact MMT’s Data Protection
Officer/ Grievance Officer at the following:
15. Data Protection
Officer/ Grievance Officer
In case you have any complaints and/or grievances in relation to
the processing of your Personal Information you can send your complaints via
e-mail to our grievance officer:
MM Technologies
Noida
Contact us through
Email
18001230096
